GrowSurf Advocate Program FAQ

• How do I participate in the advocate program?
  To participate in our advocate program, you must be a paying GrowSurf customer or be part of a paid GrowSurf team account. You must not be on a trial of GrowSurf. You must have a valid GrowSurf account. Visit our advocate portal to complete tasks like submitting reviews and testimonials. You can also share your positive experiences on social media. Please note, terms and conditions apply. You may view the terms of service for our advocate program here.
• What kind of tasks can I complete to earn rewards?
  Our program includes a variety of actions such as sharing your experience on social media platforms, commenting on posts, submitting reviews and testimonials, joining online communities, and creating content about your experience with our product/service. Each action has its own specific requirements and rewards.
• What counts as successful task completion?
  Successful task completion includes completing all the necessary actions specified in the reward instructions. This could involve sharing your honest experience on social media, submitting a review, or participating in our online communities. It's crucial that all shared content reflects your genuine experience and opinion.
• Is disclosure required when I complete a task?
  Yes. For transparency, you must disclose that you're participating in a rewards program whenever you post content as part of our program. For example, you could add: "Disclosure: I received gift card from GrowSurf for sharing my honest experience with their product/service."
• When and how do I receive my reward?
  We manually approve all advocacy actions if they meet our qualifying criteria, incuding proper disclosure. Once your action is approved, you will receive an email notification with more details about your reward. Rewards are typically issued in the form of gift cards or other specified incentives.
• What if I forgot to follow the advocacy guidelines for a submission?
  If you forgot to follow the advocacy guidelines or if there was an issue with your submission, please contact us for assistance. We’ll help you rectify the situation to ensure you receive proper credit for your efforts.